THE TRAVEL INDUSTRY, IN FOCUS
Artificial intelligence and the ideas shaping tomorrow’s travel.
The International Air Transport Association's 2026 Global Passenger Survey, released 29 October, shows travellers embracing biometrics and AI, but complex immigration rules deter destination choices.
Das Aunhamer Suite & Spa in Bavaria recouped its full Canary Technologies platform cost within three weeks through mobile check-in, AI messaging, and dynamic upsell tools.
Thursday brought a World Panel viewpoint on whether hotel websites are now the least important part of the customer journey, Expedia's 30-plus AI features against Phocuswright's finding that fewer than one in four European travelers trust AI travel results, and Ariela Goharik Kiradjian's BLLA con...